Adapting to Changing Needs
LivionKey Register now offers the ability to easily change the pickup location for a key contract, allowing you to switch between manual storage (e.g., your office) and a Key Automat. This feature provides greater flexibility and convenience for both you and your customers.
Reasons to Change Pickup Location
Customer Availability: Accommodate customers who cannot pick up keys during office hours by switching to a Key Automat for 24/7 access.
Busy Periods: Offload key handovers to Key Automats during busy periods at the office, freeing up staff time and reducing waiting times for customers.
Unexpected Circumstances: Adapt to unforeseen events or changes in plans by quickly switching the pickup location.
How to Change Pickup Location
Locate the Contract: Navigate to the "Contracts" view in LivionKey Register and find the contract you want to modify.
Access Change Pickup Location: Click the three-dot menu next to the contract and select "Change pickup location."
Choose New Location: A modal will appear, allowing you to choose the new pickup location:
Manual Storage: Select this option and provide clear pickup location details (e.g., office address, specific desk).
Key Automat: Choose this option and select the desired Key Automat from the available list.
Enable Notifications (Recommended): Ensure that email and/or SMS notifications are enabled for the contract. This will automatically send updated pickup instructions to the customer.
Update and Move Key:
Press "Update" to confirm the change.
The system will prompt you to physically move the key to the new location, either from manual storage to the chosen Key Automat or vice versa.
Remember
For further information and guides on using the LivionKey Register, refer to our help center or contact our support team.