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LivionKey Register: Enforcing Key Contract Signature and Agreements
LivionKey Register: Enforcing Key Contract Signature and Agreements

This article explains how to define and enforce agreements within LivionKey Register, ensuring clear terms and conditions for key handovers.

Yassine Jouahri avatar
Written by Yassine Jouahri
Updated today

Understanding Key contract signature and Agreements

By utilizing agreements and contract signatures in LivionKey Register, you can ensure transparency, accountability, and legal compliance in your key management processes.

  • Organization Unit Specific: Agreements are defined at the organization unit level, allowing for customization based on specific areas or departments.

  • Inheritance: Agreements can be enforced for all child organization units, ensuring consistency across your hierarchy.

  • Language Specific: Agreements are tailored to specific languages, catering to diverse user groups.

Defining Agreements

Access Organization Unit: Navigate to the desired organization unit and select the "General" tab

Add Agreements:

  • Click the "Update" button.

  • Provide the agreement text in the relevant language.

  • You can add multiple agreements per language

Enforce Agreements:

  • Decide if you want to make the agreements mandatory for key contracts within this organization unit and its children.

Enabling Agreement Signing During Key Handover

Follow the standard process to initiate a key handover with the desired keys and language

Note: The keys added to the contract and the selected language will determine which agreements are applicable. Each key belongs to a building (an organization unit), and the system will identify the relevant agreements based on the keys' organizational units.

Enable the contract user verification and the mandatory agreements will be pre-selected. You can optionally enforce additional agreements at the contract level

Pressing "Handover key" will create a Key contract with the status "Waiting for Verification".

Note : When handing over keys using Key automats, the signature process is slightly different. Pressing "Handover key" will generate a Key contract and will directly send a notification to the Key contract recipient with a signature link.

You can either obtain the signature directly on your computer or tablet by pressing "Add signature" or send the signature link via SMS to the customer by pressing "Send signature link"

Note: A phone number is mandatory in order to send the signature link via SMS.

Your customer must read and approve all enforced agreements.

And then provide their signature

Click "Save" to complete the signature process. A receipt for the key handover, including all the agreed-upon terms, will be sent to the customer.

Note!

The signature can be provided with tablet or with computer and mouse. You can also use a signing pad for signature. In that case, please ensure the signing pad is compatible with your computer.

Remember

  • For further information and guides on using the LivionKey Register, refer to our help center or contact our support team.

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