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Keys management: Import Keys

This article explains how import keys within the LivionKey Register.

Yassine Jouahri avatar
Written by Yassine Jouahri
Updated over a month ago

Importing Keys

Follow these steps to import multiple keys into LivionKey Register using a CSV file:

1. Download the import keys template

  • Navigate to the "Keys" -page

  • From the "Actions" dropdown menu (3 dots in top-right of the page), select "Import Keys"

  • Click "DOWNLOAD TEMPLATE" to get the CSV file. Save the file to your computer.

2. Fill in the Template

  • Open the CSV-file on your computer and fill in the key information. Do not modify the column headers!

  • Required fields:

    • Building ID or Customer ID (must match an existing building or customer)

    • Customer KeyID (a unique identifier to prevent duplicates)

    • Selected storage ("manualStorage" or "device")

  • Conditional fields:

    • Description: Required if "Selected storage" is "manualStorage.", provide details about the storage location.

    • LivionKey Automat ID: Required if "Selected storage" is "device.", the imported keys will be assigned to this automat.

    • Contract-related columns (optional): If filled, the key will be marked as handed over upon import.

      • Start date

      • End date

      • Contact Name

      • Company

      • Phone number (mobile)

      • Fixed phone number

      • Email

      • Send email (enter "YES" to enable notifications)

      • Send SMS (enter "YES" to enable notifications)

      • Language (fi-fi / en-gb / sv-se / de-de)

      • Verification

Note!

To find the building's ID or Customer's Own ID:

  1. Click "Buildings" on the left menu.

  2. Search the building from the view and double-click it.

  3. The ID and Customer ID will be displayed on the right side of the view.

  • Save the file in CSV format, using a comma (,) or semicolon (;) as the separator.

Important!

Pay attention to save the file in the correct format. The file format/encoding should be 65001: Unicode (UTF-8)!

3. Import the File

  • Click the "UPLOAD FILE" button and select the modified CSV file from your computer's folder. After that, press "VALIDATE".

  • Confirm the imported keys by clicking "IMPORT".

  • Once the keys are imported, the system shows a summary of the import.

Grouping multiple Keys into a single Contract:

  • Keys with identical contact information in the CSV will be grouped into one contract.

  • If the key holder is unknown, use "Unknown" in the Contact Name field and leave other fields empty.

  • To avoid a single contract for multiple unknown keys, use unique identifiers like "Unknown 1," "Unknown 2," et.c

  • Key imports are processed per file. New keys won't be added to existing contracts, even if the contract data matches.

Future contracts and verification

  • It is now possible to import keys scheduled for future handover.

  • You can also enable contract verification for such contracts by adding an X in the verification column.

Validation Guidelines:

  • Column headers must match the template

  • Each CSV file can contain a maximum of 1500 keys

  • Required fields: Building ID or Customer ID, Customer KeyID, and Selected storage

  • If contract-related columns are used:

- Contact Name is required

- Start and end dates must be in yyyy-mm-dd format

- Phone number must be in international format (e.g., +358401234567)

- Email format will be checked

- Customer KeyID must be unique

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