Understanding Strong Identity Authentication
Strong customer identification adds an extra layer of security, safeguarding sensitive information and preventing unauthorized key access. Users must successfully authenticate their identity before receiving their PIN code, which is essential for key retrieval.
Enhanced Security: Prevents unauthorized access to PIN codes and keys.
Compliance: Meets stringent security standards and regulatory requirements.
User Confidence: Builds trust by demonstrating a commitment to security.
Available Strong Authentication Methods (Country-Specific):
Our system supports a variety of strong authentication methods tailored to specific countries, ensuring compatibility and user convenience.
Finland:
Mobile ID (provided by telecom operators)
Certificate card
Finnish online bank credentials
Sweden:
BankID
Norway:
Vipps App
BankID
BankID on Mobile
Denmark:
MitID
NemID
Estonia, Latvia, Lithuania:
Smart-ID
Enabling Strong Authentication During Key Handover
Follow the standard process to initiate a key handover with the desired keys and language
Note: The keys added to the contract and the selected language will determine which agreements are applicable. Each key belongs to a building (an organization unit), and the system will identify the relevant agreements based on the keys' organizational units.
Enable the contract user and the mandatory agreements will be pre-selected. You can optionally enforce additional agreements at the contract level
Pressing "Handover key" will create a Key contract with the status "Waiting for Verification".
Your customer will receive an email and/or sms asking him to confirm his identity. Once his identity confirmed, the contract will be confirmed and instructions to pickup the key will be sent.
Remember
For further information and guides on using the LivionKey Register, refer to our help center or contact our support team.