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User management: Invite users to your organization

This article explains how to effectively manage users within LivionKey Register, ensuring a secure and controlled access to your system.

Written by Yassine Jouahri

User Management Overview

LivionKey's User Management system empowers organizations with a range of features to simplify and secure user access.

Key Features

  • Two-Factor Authentication (2FA)

    Add an extra layer of security by requiring users to enter a one-time code in addition to their password when logging in.

  • Efficient Onboarding

    Get new users up and running quickly with a streamlined onboarding process, including automated emails and password reset options.

  • Role-Based Access Control

    Define user permissions based on predefined roles, ensuring they only have access to the resources they need.

Resource

Permission

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User

Advanced user

Admin

Contracts

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Edit

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Keys

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Edit

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Buildings

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Edit

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Alarms

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Key automats

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Insert keys

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Open remotely

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Front Camera

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Timelines

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Events

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Usage reports

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Users

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Organization

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  • Organization Unit Access

    Grant access to specific organizational units, providing granular control over resource visibility and actions.

  • Access Expiration

    Set expiration dates for access rights, automatically revoking access after a defined period for enhanced security.

  • Security Notifications

    Receive notifications when users change their passwords, helping to detect and prevent unauthorized account activity.

  • Flexible Login Options

    Support for both Google and email password login enhances the user experience and provides convenient access options.

Managing Users

LivionKey Register - Users view

Adding New Users

  1. Navigate to the Users Page:

    • From the left-hand menu, click on the "Users" link to view the list of existing users in your organization.

  2. Create a New User:

    • Click the "+ Create" button in the top right corner.

  3. Assign Access Rights:

    • Select the specific organizational unit the user belongs to.

    • Choose the appropriate role for the user, defining their permissions within the system.

    • (Tip: Click the provided link to see a detailed comparison of the different roles.)

    • Optionally, set an expiration date for the user's access rights.

  4. Save and Invite:

    • Once you've completed the user details, click "Save."

    • An email invitation will be automatically sent to the new user, inviting them to join your organization in LivionKey.

Searching for a User

  • Free Search: Use the free search tool to quickly find users by entering any keywords that match their name, phone number, or email address.

  • Filters: For more precise searches, use the filters to narrow down the results by organization unit

Updating a User

  1. Locate the User and click the "Update" action button from the row menu.

  2. Update the necessary fields, including:

    • Name

    • Language

    • Phone number

    • Access rights (organization unit, role, and expiration date)

  3. Press the "Save" button to finalize the user update

Deleting a User

  1. Locate the User and click the "Delete" action button from the row menu..

  2. A confirmation dialogue will appear. Press "Yes" to permanently delete the user

Important: Deleting a user is irreversible. Ensure you want to permanently remove the user and their associated data before confirming the deletion

Remember:

  • Refer to our collection of articles for more detailed instructions and troubleshooting tips.

  • If you encounter any issues or have questions, please don't hesitate to contact our support team.

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