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LivionKey Dashboard: User Management
LivionKey Dashboard: User Management

This article describes how the users are managed in the LivionKey Dashboard

Jussi Risto avatar
Written by Jussi Risto
Updated over 2 months ago

Important Note: User management requires Admin role

User Management

You can access the user management by clicking 'Users' -tab from the 'Key Automats' -view.

The main view of 'User Management' shows the current users who have access to your organization.

Adding new user

You can add a new user by clicking 'Add user' from the main view of 'User management'. Enter the details of the new user to the form.

  • Username: User's valid email address. Once user is added, the system sends email with activation instructions to this address.

  • Password: Temporary password for user, will be changed once user activates account

  • Mobile phone number: user's phone number e.g. for receiving notifications

  • Language: The language of the user. This applies e.g. to the language of the activation email and webpage.

  • Role: User's access rights to system are defined with roles.

Role

Permissions

Admin

  • full access rights

User (Edit and View)

  • doesn't have access to 'User management' and main level 'Usage report'

User (View Only)

  • cannot install devices

  • doesn't have access to main level 'Alarms', 'User management' and main level 'Usage report'

  • doesn't have access to device's 'Settings', 'Tools', 'Alarms', 'Logs' or 'Usage report'

  • cannot manage keys or contracts, open locker remotely, take locker photo or reboot device remotely

Customer service (Edit and View)

  • doesn't have access to 'User management' and main level 'Usage report'

  • cannot adjust privacy settings

  • cannot take front camera photo from 'Tools' or see front camera photos/videos in timelines

Customer service (View Only)

  • doesn't have access to 'User management' and main level 'Usage report'

  • cannot change any device settings, access only to 'Preferences' -tab in 'Settings'

  • cannot create/modify/remove contracts

  • doesn't have access to 'Tools'

  • doesn't see see front camera photos/videos in timelines

  • Automat access: Organization units whose devices the user has access to.

  • Email notifications: When selected, user will receive notifications from the system (e.g. info on software updates etc).

Editing or removing existing user

You can edit or remove existing user by clicking the desired user from the main view of 'User management'.

Remember

  • For further information and guides on using the LivionKey Dashboard, refer to our help center or contact our support team.

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