Important: User management requires the Admin role
User Management
You can access the user management by clicking 'Users' -tab from the 'Key Automats' -view.
The main 'User Management' view shows the current users who have access to your organization.
Adding new user
You can add a new user by clicking 'Add user' from the main view of 'User management'. Enter the details of the new user to the form.
Username: User's valid email address. Once the user is added, the system sends an email with activation instructions to this address.
Password: Temporary password for the user, will be changed once the user activates the account
Mobile phone number: user's phone number e.g. for receiving notifications
Language: The language of the user. This applies e.g. to the language of the activation email and webpage.
Role: User's access rights to the system are defined with roles.
Role | Permissions |
Admin |
|
User (Edit and View) |
|
User (View Only) |
|
Customer service (Edit and View) |
|
Customer service (View Only) |
|
Automat access: Organization units whose devices the user has access to.
Email notifications: When selected, the user will receive notifications from the system (e.g., info on software updates, etc).
Important:
When a new user is created, the system sends automatically an email with activation link to user. The user must activate the user account within 6 hours. If user fails to do so, the invitation link will expire. To send a new activation email to user, you have to remove and re-create the user to system.
Editing or removing an existing user
You can edit or remove an existing user by clicking the desired user in the main 'User management' view.
Remember
For further information and guides on using the LivionKey Dashboard, refer to our help center or contact our support team.