Important Note
Installation requires Admin role: To install new Key Automats or perform certain administrative tasks, you'll need credentials with the 'Admin' -role. If you don't have such credentials, contact the administrator of your organization.
Install Wizard
Start the Wizard: Click the "Install new Key box" tab on the left side of the UI to launch the Install Wizard.
Enter Device ID:
Enter the ID of your LivionKey30 or LivionKeyOne. You can find the ID on the bottom or back of your device.
There are 2 different types of ID's: 10-digit serial number or 6-digit ID.
Once you have entered the ID of your device, click 'Next'.
Steps with 10-digit serial number:
Set organization unit and address:
Select the organization unit to which the device will be installed. Add also address information and label (optional). Click 'Save' to complete the Install Wizard.
Enter the installation code to your device's keypad:
To finalize the installation, system gives you an installation code which you should enter to your device's keypad. Once the code is entered, the device will be activated to your organization.
Note!
If you are installing secondary device which doesn't have keypad, please contact technical support through support widget on the webpage or by sending email to [email protected] to finalize the installation.
Note!
You can enter the installation code afterwards, if your device isn't yet physically installed and powered on. You will find the installation code from the devices list. Once your device is powered on, you can enter the code when there's pulsing yellow led in the front panel.
Note!
Once you have entered the installation code successfully, the device will restart and check all the lockers. Once this operation is finished, you can start inserting the keys to device.
Steps with 6-digit ID:
Set Location/Name: Enter a descriptive location or name for your Key Automat. Click 'Save' to complete the Install Wizard.
Optional Setup: To configure default settings for your Key Automat, click 'Setup' to start the Introduction Wizard.
If you prefer to configure settings later, click 'Close.' The Introduction Wizard will automatically start the next time you access this Key Automat from the 'Device view.'
Introduction Wizard
The Introduction Wizard allows you to set default settings for your LivionKey30 or LivionKeyOne. It can be started from the Install Wizard (if your device have 6-digit ID) or will launch automatically when you access a device without defined settings in 'Device view.'
Default Arrival and Departure Times: Define the default arrival and departure times for 'Contracts' (bookings) and click 'Next'.
Booking Confirmation Preview: You'll see a preview of the default booking confirmation email and SMS. Click 'Next'.
Tip: You can customize the content of these email and SMS templates later from the 'Settings' page. More information can be found from LivionKey Dashboard: Contract Notifications Template Management -article
Set Alarm Receivers: Specify at least one alarm receiver (email address, phone number, and language). Alarms will be sent via email. You can add multiple receivers by clicking 'Add receiver.' Click 'Next' to proceed.
Tip: For more information on alarms, please check LivionKey Dashboard: Alarms and Key Notifications Management -article.
Define Key Action Notifications: Choose which key actions (key not returned, key returned, key fetched) should trigger notifications. Notifications are sent to desired receivers via email or SMS. You can add multiple receivers by clicking 'Add receiver.' Notifications are optional.
Important: SMS notifications may incur charges.
Tip: For more information on notifications, please check LivionKey Dashboard: Alarms and Key Notifications Management -article.
Conclusion
You have now completed the initial setup of your new Key Automat using the Install Wizard and Introduction Wizard. Your device is ready to streamline your key management process!
Remember
Refer to our documentation for detailed instructions on customizing email/SMS templates and managing notifications
For further information and guides on using the LivionKey Dashboard, refer to our help center or contact our support team.