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Contact Custom Fields

This article describe how you can create and use custom fields to you contacts in LivionKey Register

Yassine Jouahri avatar
Written by Yassine Jouahri
Updated over 3 months ago

Contact Custom Fields

Custom fields allow your organization to store extra contact information beyond the standard fields (for example, “Driver's License” in screenshots).

You can add from the Organization settings view, use them when creating/editing contacts and during Handover key flows, import them via Excel, and search both Contacts and Contracts by those values.

Note: Custom fields are optional, text-based, and currently have no validation or translations. Labels display exactly as you type them.


What are custom fields?

  • Defined per organization unit

  • Type: Text

  • Optional: not required; values accept any text

  • Searchable: in Contacts and in Contracts (through the linked contact)

Tip: Create as many fields as you need. The label can be any text (e.g., “Driver License”, “Badge #”, “Customer Code”).


Add a custom contact field (Organization Settings)

  1. Go to Organization → Contacts.

  2. In Custom Fields, click + ADD, enter the Field name, and save.

  3. The field becomes available in Create/Edit Contact, Imports, Handover key forms, and Contract details.


Create or edit a contact with custom fields

  1. Open Contacts → + CREATE (or edit an existing contact).

  2. Fill the standard fields.

  3. Enter values for your custom field(s).

  4. Click Create / Save.


View & search contacts by custom fields

  • Custom fields appear as separate columns in the Contacts list.

  • Use the search box to find contacts by a custom field value.


Import contacts with custom fields (CSV/Excel)

  1. After adding your fields, go to Contacts → Actions (⋯) → Import Contacts.

  2. Download template — your custom fields appear as additional, mappable columns.

  3. Fill rows and VALIDATE → IMPORT.


Use custom fields in Handover key forms (iLOQ & Mechanical)

  • In Handover key forms, custom fields show in the Contact section.

  • Creating a new contact in the form saves any values you enter for those fields.

  • Selecting an existing contact auto-populates the stored field values.

  • You can search the contact picker by a custom field value.


Search contracts by a contact’s custom field

In Contracts → list, search using a value stored on the linked contact’s custom field. Matching contracts are returned.


See custom fields in contract details & print

  • Open a Contract: the Contact section shows the custom field values.

  • Print includes the same values in the Contact section.


FAQ:

Are custom fields required?

No — they’re optional.

Can I validate or translate custom fields?

Not currently. Labels display exactly as entered; values accept any text.

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