LivionKey30 must be installed always in a warm and dry (non-condensing) environment! Cold or condensing conditions may cause malfunctions or damage the device.

The installation of the wall bracket must be done very carefully to ensure that it can carry the weight of the device!

The locker must not be inserted too full. If there are many keys, key fobs and rings in the same locker, those may get in tension against the door or front panel. This may cause malfunction to the door or to the key drum. It’s recommended to insert only 1 key with a ring and fob in one locker.

It’s strictly prohibited to insert ribbons, strings, plastic bags, paper or any other thin and flexible objects to locker! These objects may get stuck in the LivionKey30 and cause malfunctions and break the device.

Add a “Recording camera surveillance” sticker (included in the shipment) to the device's front panel. Alternatively you can use your own sign to indicate about the camera surveillance for users.

To ensure that camera-based key detection works without problems, the use of light colored keys / key fobs should be avoided.

General Terms of Sale, General Terms of Use and Privacy Policy: https://support.livionkey.com/en/articles/212896-sales-and-service-agreements

Livion technical support can be reached straight from support widget on web applications or by email from [email protected].

All documentation related to LivionKey30 and web applications are available on our support pages https://support.livionkey.com. Please study documentation carefully.