Overview
You can add multiple contacts to contract flows in Livion, including key handover and key return.
This helps when more than one person should be connected to the same contract, for example:
a contractor and their supervisor
a tenant and a co-tenant
an employee and an administrative contact
Where It Works
Multiple contacts can be used in contract-related workflows, such as:
key handover
key return
editing an existing contract
How It Works
Each contract can contain multiple contracts, but only one is treated as the primary contract.
The first contact is the default primary contact.
Additional contacts are stored on the same contract as secondary contacts.
All contacts stay visible in the contract details.
Add Multiple Contacts During Handover or Return
Open the contract form.
Add the key or keys as usual.
Fill in the first contact.
Click + Add Contact.
Fill in the additional contact.
Save or complete the contract.
You can repeat this until all needed contacts have been added.
Update Contacts on an Existing Contract
Open the contract for editing.
Go to the contact section.
Add, remove, or edit contacts as needed.
Save the contract.
This is useful if another person needs to be linked to the contract after the original handover.
Primary Contact vs Additional Contacts
The first contact is the primary contact on the contract.
Additional contacts are stored as extra contacts on the same contract.
Only the primary contact will receive notifications.
What Users Can See
When a contract contains multiple contacts:
All contacts are visible in the contract details
Contract searches can match any stored contact information
The contract keeps all linked people together in one record
Important Notes
Each additional contact must have at least a name.
Multiple contacts improve contract visibility and searchability.
Imported contracts can also include multiple contacts, but import behavior is explained in a separate article.
FAQ
Q: Can I have more than one contact on the same handover?
A: Yes. You can add multiple contacts to the same contract.
Q: Does this also work on return contracts?
A: Yes. The same contract contact model applies to handover and return flows.
Q: Can I edit the contacts later?
A: Yes. Existing contracts can be opened and updated with additional or corrected contacts.
Q: Is the key import handled the same way?
A: Multi-contact import is supported, but the import format and its effects are documented separately.