Alarms
1. In general
The system provides the following alarms for your devices:
Device Error: Activated when the device malfunctions.
Device Disconnected: Activated when the device has been offline for 1 hour.
Device Door opened: Associated Door has been opened longer that defined Door open alarm delay
Device WiFi Offline: Activated if the device is configured to use local WiFi, but the network is unavailable.
2. Alarm indication
Active alarms are indicated with red alarm symbol in the 'Keypad view' and with red 'Alarms' -icon in the top menu.
3. Configuring Alarms
You can enable/disable alarms and set recipients in the 'Settings' -> 'Alarm settings' page.
4. Alarm Log
Access the alarm log by clicking the 'Alarms' icon from the 'Keypad View'
The icon will be red if there are active alarms.
The log shows:
Active alarms (by default) or alarm history if there are no active alarms.
Start and end times for each alarm.
Whether an alarm has been sent to recipients.
You can search the log by date and/or keywords
Remember:
For further information and guides on using the LivionAccess Dashboard, refer to our help center or contact our support team.