LivionAccess empowers you to tailor the content of Access rights confirmation, update, and cancellation messages for all supported languages. This ensures clear, informative, and on-brand communication with your users.
Accessing & Modifying Templates
Navigate to 'Settings': Find the 'Settings' view or your keypad in the LivionAccess dashboard.
Choose 'Emails' or 'SMS': Select the relevant tab based on the message type you want to customize.
Select the Template: Click on the specific message template you want to edit (e.g., Contract confirmation).
Customization Options
Content & Formatting: Edit the template's text and formatting as desired.
Variables: Use variables to dynamically include system information in messages (e.g., contract name). A list of available variables and instructions is provided on the template page.
Customizing the Sender
Email:
Set your preferred sender address (format:
[email protected]) and name (sender).Default:
Email:
[email protected]Name: [email protected]
Note: The sender name cannot contain special characters
SMS (if enabled):
Customize the SMS sender with your own identifier (up to 11 alphanumeric characters)
Saving Changes
Click the 'Save' button at the bottom of the page to apply your modifications.
Conclusion
By customizing your email and SMS templates, you can create professional and informative communications that enhance the user experience and reinforce your brand.
Remember
For further information and guides on using the LivionAccess Dashboard, refer to our help center or contact our support team.