Getting started
Contact Livion sales to enable the Stripe Billing portal for your organization
Accessing the Billing portal
You can manage your billing details in the billing portal
Users with billing permission can access the portal via the LivionKey Register left-side menu.
First time setup
Go to the Billing Portal from the left-hand menu in Keyregister.
When opened, you’ll see the following view:
You can choose one of the two currently supported methods:
Automatic payment - your payment method is charged each month automatically.
Email invoice - you receive an email with the monthly invoice. The email includes a link to the Stripe payment portal, where you can pay the invoice.
Filling billing details
Next, provide the required billing details based on the payment method you selected. Click Manage to open the Stripe customer portal, where you can enter all required details. The Stripe customer portal is fully managed by Stripe, and all billing details are securely stored in their system.
Required details for automatic payment
The automatic payment method requires:
Payment method
Billing email
Billing address
Tax ID
All of these can be set in the Stripe customer portal
Required details for email invoices
The email invoice method requires:
Billing email
Billing address
Tax Id
All of these can be set in the Stripe customer portal
Stripe customer portal
Once you click the Manage button in the billing portal, it will open a view like the one below.
Adding payment method
In Stripe customer portal start by clicking + Add payment method button.
Fill in your payment details:
Then press Add.
Updating billing information
In the Billing Information section, press the Update information button
Enter all required billing details, including your Tax ID. Please note that the Tax ID must match the country of your billing address.
Once filled, press Save.
You should now see all saved details, which you can confirm.
You can then return to Billing portal by pressing ← Return to Livion Oy button on the left.
View details in the Billing portal
When you navigate back to the billing portal, you might see setup in progress.
Stripe validates the data you have entered and confirms it can be used for billing. This usually takes a few minutes.
Once setup has finished, you should see the following view with your details
If any fields are missing, or if your provided Tax ID is invalid or doesn’t match the selected billing country, the section will be marked in red. For example, a missing billing email:
Setup is complete when there are no errors and all required billing information has been provided.
Changing billing method
Note that you can change your billing method at any time. Click the Switch method button next to your current billing method to open a modal.
Billing history
You can view your billing history by selecting the Billing History option from the left-hand menu.
In this view, you can access your complete billing history and download invoices or receipts whenever needed.
Monthly billing
Each month, the Livion system automatically creates an invoice based on your usage and securely processes the payment through Stripe.
A receipt is emailed to your billing address every month.
You can view your full billing history anytime from the Billing section in the portal.