Replacing a Key Automat
If your LivionKey20 Key Automat is damaged, malfunctioning, or needs to be upgraded, you can easily replace it with a new one using the "Replace Key Automat" feature in LivionKey Register.
Important: This process ensures that all your data, including the Key Automat ID, location information, keys, and contracts, are preserved and transferred to the new device.
Before You Begin
If the old Key Automat is still functional, try to remove all keys from the lockers before replacing it.
If you cannot remove the keys due to a malfunction, you may need to disassemble the unit to retrieve them manually.
Replacement Steps
Initiate Replacement:
In the Key Automat view, click the three-dot menu in the top-right corner.
Select "Replace Key Automat."
Obtain Installation Code:
The system will generate a new installation code for the replacement device.
Install the New Key Automat:
Install the new Key Automat following the standard installation procedure.
Register Keys:
Once the new Key Automat is installed, present each key from the old automat to the NFC reader on the new unit.
The system will automatically register the keys and associate them with the correct lockers.
After all keys are registered, the new Key Automat is ready for use.
Remember:
Refer to our collection of articles for more detailed instructions and troubleshooting tips.
If you encounter any issues or have questions, please don't hesitate to contact our support team.